My BAT are lost from my wallet

Hello, when i’m trying to restore my BAT wallet with the pass phrase I saved, it said that I had 0 BAT in the wallet while I had before. But my uphold works was restored with 0 Bat too,
I would really apreciate a hand in order to clean up this problem.
Thank you in advance.
Ronan

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Hello!
Did you tried to talk to the support about your issue?

No i didn’t. Uphold asked me to see with the community… so
But it’s ok i’ll see with the support.
Thank you so much Tankiso

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