Issue:
I have been using Brave since the start of 2020 on my android device and satisfied with it installed on my windows laptop as well. I had not connected the uphold account with it for a long time and I created and linked the account with both windows and android device. When checked, the uphold account reflected only the earnings from my windows laptop machine and not from android mobile, although the verified account was linked with both devices. I logged in to the android device and disconnected from the brave rewards(thought of log off and login). All my existing bat has been wiped from android mobile(Brave rewards reset to 0). Request you to validate and share the solution to retrieve missing bat coins.
What Operating System and Brave version are you using (Menu --> About Brave)?
OS: Android 8.0.0 and Windows 10 Pro Education OS build 19042.1165
Brave version: Windows -
Version 1.29.77 Chromium: 93.0.4577.63 (Official Build) (32-bit)
Brave version1:Brave 1.29.76 Chromium 93.0.4577.58
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
29July2021
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes
Would love to share the required logs or further details.
Screenshot from windows Laptop:
Screenshot from Android device:
