Best way is to share the ticket ID here, so support can check it out if they see this post. I’ll tag @Evan123 and @SaltyBanana to have a look into your issue. Thanks!
Sure! Here it is (194132) I received an update on the 25 of May by email saying that :“This is expected to be resolved during the next scheduled payment period. This will take place late next week.” So I’m waiting.
Thank you for your help.