I can't withdraw my brave rewards to uphold account

Brave Rewards
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brave 2
brave 21918Ɨ1049 176 KB
brave 1
brave 11917Ɨ1048 266 KB

I have my uphold account verified but when i try to withdraw my bat ,it takes me to the uphold page and there is showing me only 0.86 bat instead of 48

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Hi @Patrick101, it likely has to do with something that is currently being worked on:

Also, payout process is running currently and until it finishes, the values you see arenā€™t wholly reliable:

When you have time, read through the threads carefully and follow them for any updates. In the meantime, may I ask, how many wallets/ devices do you have linked to your Uphold?

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2 devices and 1 wallet ,iā€™m tryna contact a brave moderator and send him my wallet id ,maybe he can fix the problem

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Did sending that info solve your issue? I did same but received no reply

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Make sure you have the latest version, v1.23.71, and try the fix that was suggested on the ā€œFix for BAT not porting to Uphold walletā€ thread, the original post. Once you have the latest version, try disconnecting and reconnecting your Uphold wallet. It may or may not work, but itā€™s worth a try. :crossed_fingers:

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I sent him my info but nothing ,he didnā€™t reply but he saw the message .I have 60$ in my brave rewards account and i canā€™t withdraw it .The support from brave is kind a useless

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I have the latest version. I tried disconnecting and reconnecting my wallet in a variety of ways, from a short cycle to a power restart in between. Nothing made a bit of difference.

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I think we must try to be patient a bit longer with the ā€˜BAT not porting issueā€™. Support are working on it, so hopefully it wonā€™t be much longer.

I know itā€™s frustrating - the wait - but steeven is getting around to people; he will respond to you.

If you want to check on your progress with him, itā€™s best to use the same DM and/ or bump your current topic. Try not to send multiple DMs because it slows down support for us all.

:crossed_fingers:

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I can tell you that most of my rewards are from a long time ago, from early Brave. I wonder if that is a common theme with those having trouble and whether it needs a new transaction to trigger the move. In other words, if I were to restore my BAT from my PC to my tablet using keywords, would that refresh the BAT and make it trigger? Worth asking. I may try that because I do have a work PC with BAT on it too, but that PC canā€™t run Brave at all anymore, so Iā€™m going to have to restore that BAT onto another device soon, then link the uphold accounts.

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im starting to believe brave will not pay all the rewards. its been ages still no fix for this. i only got .25 bat instead of 2.75 last payout.

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I am also very frustrated with my BAT still being stuck on my old browser. Get this, I got over 200 BAT stuck on my old computer (Account created since April of 2019). I let Brave try working out their bugs in March and April but finally decide to write a post on April 9th. My post was closed so I contacted a moderator. Steevan dm me asking for my wallet info and Brave version which I sent the same day.

Nothing for for a week and he just replied with, ā€œThanks, Iā€™ve just sent.ā€ I have no idea what he meant. What did he send? A reply? Instructions? My BATs? I have no clue. I have asked for clarification 5 days ago and nothing. I am still waiting. My patience is wearing pretty thin at this point. Iā€™m still a huge supporter of Brave and invested in BATs as well but how can Brave scale if they donā€™t communicate with their customers in a timely manner?

I donā€™t even need a fix. Might be a bug that they are still working on for older Brave customer. But I would appreciate an update or acknowledgment that they are still working on my issueā€¦

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I completely agree. Once they conceived of BAT, they took on the role of custodian of a store of value. Convertible to Money. Like a BANK. That means transparency, accountability, and transactions that take milliseconds, not days. This is totally unacceptable, and clearly they donā€™t take the role seriously. I also have over 200 BAT, plus more, but if this is the level of competency here, I also have to reconsider. If I donā€™t see something in the next 2 business days, Iā€™m reporting to the SEC.

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WHY IS NO ONE FROM BRAVE RESPONDING? What is the problem?

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Give up. Nothing is being done. Your BAT is gone, just like mine. Criminals.

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