I can't receive BAT

I’ve been receiving ads and watching it on new pages, but in my pendent reward it stays the same, and if I am lucky it will add 0.01(of 3 or 4 that I’ve seen) like 30 min later, I’ve tried restarting my device, internet, opening and closing brave, but it won’t help, also this is just in android in windows it works normal
Actualization:Now windows isnt working
Weird thing:this is happening to people who have time in the platform, because I downloaded beta in which I had a new profile, and I can get BAT @steeven

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