I can't move my BATs to Uphold (>5 months)

I created a topic a month ago, it’s closed now because the inactivity. Can you help me please?


I’m accumulating BATs but I can’t move them to my Uphold card. They’re blocked since november 2020.

As mentioned in the previous thread, it’s a known issue and the team is still workin on it. See Fix for BAT not porting to Uphold wallet for more info.

Thanks for your patience and apologize for any inconveniences.

And that’s still not working for some people including me despite you keep posting this on different threads an this is for v1.22.67. and we are on 1.22.71 now. Iv tryed to do the drain that Steven had given me and nothing this problem isn’t good and iv had this problem for the past 6 months being told the same things fix is in place payment are still being processed which I’m not deputing but then there’s peopl who are having problems and you just send them to an old post and say sorry. I mean no disrespect but I do believe you should be informative and be more communative in DMS Agen I know your very busy people but being left over a month with out a reply even tho he was writing on other post I just think Ur customer service could be better if that make sens. Sorry for the rant.

Hi @Fatboi, you must read the entire thread…

@saereV Thankyou for your insightful repost, but guess what I already have. But thanks for trying to help.

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You’re welcome, @Fatboi, I understand it’s frustrating… it’s a pity I can’t offer patience :upside_down_face:

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And it’s been four months in a row that my winnings were lost before arriving on Uphold, I wonder where they are, patience has these limits and I am wondering if there is no false advertising about Brave Reward, what would advertisers say if they found out that what it pays your company for people to see their ads without actually being rewarded.
I want to believe that the technical problem is there, but a minimum of communication would be respectful.
and if there is a problem with Uphold, there are many other wallets that can be more serious.
Sorry for this message but it’s starting to do well and I’m certainly not the only one in this case!
Sincerely, Malvu

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No need to apologise for speaking your mind, @Malvu. :slight_smile:

Is your brave browser the latest version? some bugs where fixed a few days ago

my version :
Version 1.22.71 Chromium: 89.0.4389.114 (Build officiel) (64 bits)

Same issue here been quit a few months for me even tho iv DM @steeven just get the same responses payment are being processed you up to date ect been over 6 months sins this problem.

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Thanks for following up. This is still a known issue that’s being investigated and updates can be tracked here - Fix for BAT not porting to Uphold wallet.

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