it is already the second month that I have not received my rewards from Brave through the uphold, it is connected and authorized but until now the BATs have not entered until today on 07/12/2023 and nothing from month 06.
Hello, good afternoon, I’m sorry if I did something wrong by complaining here because I don’t know where I should open the Ticket and I didn’t know how to proceed and this is where I found a way to ask and get help from someone. Would you help me?
Yes surely I’ll help. You can raise the ticket at
You will have to raise a ticket at
" https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 "
Then share ticket ID at the topic I linked above.
This was the message I received with the ticket:
Hello ,
Thank you for contacting Brave Support. Your case number for this ticket is 207548. We typically respond within a few days, some issues may take longer. We appreciate your patience.
In the meantime please check our Community Forum at http://community.brave.com/ and our Help Center at https://support.brave.com/. There’s a lot of great resources and an active community looking to help.
Best,
Brave Support
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Nice. So if someone from Support has time, they might check in on it. But otherwise do be advised that they are currently behind a bit as there were some changes made that resulted in a big increase in support tickets. They will get to you, it might take a couple weeks. Hopefully much sooner, but just try to be prepared for longer in case
Do keep an eye out on your email, including junk/spam, in case their replies to you end up there. All contact from Brave should be through your email.
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