Help: Your account is under review

GOOD NIGHT, I TRIED TO ENTER MY ACCOUNT TODAY AND RECEIVED THIS MESSAGE: Your account is under review

We’ve noticed some unusual activity on your account. For that reason, we’ve suspended access while we take a closer look. Reasons may include violations of the BAT grant guidelines.

We know that this is inconvenient and we’re sorry about that but we’d rather play it safe than sorry when it comes to protecting your account and Brave Rewards.

If you think you know what might be going on, the fastest way to clear this up is to get in touch with us at suspensions@brave.com where a real human will read and reply to your message.

SEND THE MAIL AND THEY ANSWERED THE FOLLOWING: Hello,

If your account is under review, you were flagged due to suspicious activities detected by our automated system. If you are cleared, you will receive all BAT due to you in the following payout period.

In order to get your account cleared, we will have to review your account data. Before we can do so, we need to hear from you about a few things. The account review process will begin as soon as you answer these questions for us (please provide as much detail as possible).

  1. How did you solicit tips / contributions / referrals? What were your methods for doing so?

  2. Do you believe that there’s anything you did that may have accidentally triggered our security checks?

We’re happy to answer your questions about this process. Please be aware, however, that we cannot reveal specifics about which activities trigger our security checks.

Best,

The Brave Publishers Team

SEND ANSWERS, BUT STILL DON’T RESPOND WHAT HAPPENED TO MY ACCOUNT.

Hi @GOLLO13 - we do not handle suspensions on this forum. Suspension emails are responded to in the same order that they are sent.