Briefly describe your issue:
I haven’t received any BAT payments since April in the Windows browser or on my Android device.
Note:
-I am currently receiving ads in both browsers.
-Currently I can’t verify on any device with my Gemini account since they recently removed my region as enabled. However, I want to receive the rewards in browsers until my region is re-enabled.
-Please excuse me, I am a Spanish speaker and my English is not very good.
Thanks!
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10-[Versión 1.38.119 Chromium: 101.0.4951.67 (Build oficial) (64 bits)]
Android 10; Build/QPOS3052-29-12-[Versión 1.38.113, Chromium 101.0.4951.61]
Is your browser wallet currently verified? (yes/no) No.
What date did you verify your wallet?
Windows: May 02 2022 (approximately)
Android: April 29 2022 (approximately)
Have you been able to successfully receive payments in the past? Yes
Are you using a VPN? (yes/no) No
Are you in a supported region (see here for list of supported regions)? Yes
Does your device pass the SafteyNet check (Android only)? Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes