Have not had BAT reward tokens transferred to Uphold account since set up in JUNE

I set up my Uphold account in June and a couple months later 1.7 Bat was transferred to my uphold account from Brave browser. This was roughly 1% of total. I reached out to support over the summer said they were working on a fix. I spoke with Sampson, Andrew. I sent out information and nothing has been resolved. I have been using Brave browser on my home computer and have not been able to access any of my coins. Please help

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