Have not been earning rewards since June 2021

Brave Rewards Rewards Support
1

Briefly describe your issue:
I have not been earning any rewards since June 2021.

What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.29.79 Chromium: 93.0.4577.63 (Official Build) (x86_64)
](https://brave.com/latest/)

Is your browser wallet currently verified? (yes/no)
yes, just connected it to Gemini

What date did you verify your wallet?
9 Sept

Have you been able to successfully receive payments in the past?
No - this is another issue/question that I have. I’ve earned in April and May 2021 and successfully claimed. However, I’m not sure where the rewards are anymore.

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes - Singapore

Does your device pass the SafteyNet check (Android only)?
N.A.

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!