ERROR Message Oops something went wrong! please try again

I’m trying to collect my monthly rewards. I hit the claim button and I get this message
ERROR. Oops something went wrong please try again!
I have tried repeatedly for a week with no luck. Does anyone know how to correct this problem?

I’m having the same issue since I got a new iPhone. Didn’t have this issue before. It’s been like this for 2-3 months.

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