Countries do not match

[Usernamex]

Briefly describe your issue:
When I try to connect my uphold account to linux it tells me that the countries don’t match, even though in reality they do. On Windows I have the same settings and do not have this prolema

What Operating System and Brave version are you using (Menu --> About Brave)?
Ubuntu 22.10

Is your Brave Rewards Profile currently verified? (yes/no)
No

What date did you connect a your Brave Rewards Profile?
No

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Have you manually turned off Auto-contribute on all of your devices?
Yes

[SmartyAadi]

The issue happens when the Passport of the country you submitted to Uphold for KYC does not match the one you chose in Brave rewards.
For example, your passport is from India but you chose US since you shifted to US, there would be a mismatch. The brave back end checks the nationality through passport’s nation only.
You need to follow steps at

PSA: Current FAQ

Country Mismatch Short answer how to fix = Change your passport/ID on custodial partner to match the country you chose for Rewards -OR- go to Hamburger Menu [Sync code that expires_ - Browser Support _ Desktop Support - Brave Community - Brave 4_30_2023 09_21_54] → Rewards → Reset your Rewards. Then choose the country your passport/ID is verified with/ Full explanation and solutions: If you get the Error: Country Mismatch message then this means the country you chose for Brave Rewards is di…

[Usernamex]

This makes no sense because in Europe you can move to another country by keeping your ID card, passport and driver’s license from your home country

[SmartyAadi]

Yes, that is true. But just as an additional layer to verify your region so as to show ads active in your region, this effort has been made.

[Usernamex]

So according to you if a person moves to another country, he will not be able to use more brave rewards until he gets citizenship in the new country?

[SmartyAadi]

Nope. I shared the post having the solution in it.

Solution to country mismatch

[Usernamex]

So do I have to lose the bat earned so far and not synchronized with uphold?

[SmartyAadi]

Yes you’ll lose once you reset it.