Contributions not going through

#1

My friend contributed around 120 BAT to my YouTube channel as a donation, but I received only around 36 BAT, where did all this go? Very disappointing since he spent a while saving up to contribute. I am verified and it does work some of the time, but most of it was lost and is not in my creator page or his wallet.

#2

Hi @adamhuffman,

Welcome to community! Sorry for your trouble here. Can you send me your publishers URL? We can take a deeper look.

Thanks!

#3

Some appears to be showing up but still not the full amount. Maybe I just need to wait longer.

https://www.youtube.com/channel/UC0ePwQ_D3n8kowqk2HR6bew?view_as=subscriber

This is the channel being donated to.

#4

Hi @adamhuffman,

Have the rest of the funds appeared? If not, are the funds still available in your friends wallet? If your friend closed the browser immediately after sending the payment, there’s a chance that the transaction was cut off.

Let me know what your friend says and we can work to solve from there.

Thanks again for reaching out!

#5

about 30 people wrote me SMS that they donated 30 coins each, but they are not shown on my balance in Basic Attention Token

matador2159@gmail.com