Can't sync desktop rewards and uphold wallet

i have two devices where i use brave. my android phone and my laptop. i have an uphold account and i synced it already with my reward wallet on my android account but when it comes to the one on my laptop i can’t withdraw the fund after syncing it. and after i synced my wallet to my uphold account it always says that my wallet is unreachable on my browser whenever i want to check my balance.please help me solve this. its so frustrating and its been going on for 2 months already.

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