Can't redeem mobile rewards

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Description of the issue:

I have not been able to claim my BAT rewards for several months now.

How can this issue be reproduced?

I have included screenshots of this issue occurring. As you can see, I haven’t been able to claim my rewards for several months now so I am wondering how I can resolve this.

Reproduced by:

  1. Clicking on the rewards section of my Mobile Brave Application.
  2. Clicking on the “Claim Rewards”.
  3. Result is either an error in the actual 'rewards" section, or an alert box is shown. Images of both are included.

Current rewards that haven’t been paid out.

![Screenshot 2020-08-09 at 1.51.41 AM|230x500]
(upload://5OWZDGHgcugMXvGyFzxgQ8KmEhX.jpeg)

Proof of rewards call to action


Claim rewards error 1

Claim rewards error 2

Expected result:
I should be able to get rewards redeemed to my uphold account.

Brave Version( check About Brave):

Version 1.19 (20.07.21.09)

Mobile Device details
iPhone Xs - OS 13.6 (latest)

3 Likes

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