Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
Hi dear Brave a admins and stuff! I can’t import my Safari bookmarks to the newly downloaded Brave browser. Let’s start with the issue that I needed to ask apple to send me my bookmarks in email because you simply can’t download them by any other method. This is nonsense, but you dear Brave people can’t do anything about this. Now I have a CSV file (whatever that is) which can’t be imported here as bookmarks. I did… something to make a HTML file out of that. When I try importing that, I get the Bookmark Import failed popup… I attach a screenshot! IMG_9091|689x481
How can this issue be reproduced?
- Find a way to download your IOS Safari bookmarks without a PC.
- Make a HTML file out of them.
- Try to import it and get the import failed popup.
Expected result:
My 40 something Bookmark being in Brave.
Brave Version( check About Brave):
Version 1.65 (122)
Mobile Device details
11 inch 4th gen iPad pro
Additional Information:
I might be the only person on the entire planet, but I don’t have neither a PC nor a MAC to be able to solve this.
Thanks in advance!