Cannot access my Brave Wallet

Please only post Brave Wallet inquiries in this category – visit the Brave Rewards category for all related rewards issues.

The Brave Team will never ask you for your recovery phrase or private key.


Description of the issue: I am not able to recover my brave wallet account while using the seed phrase also. I forgot my password so used my seed phrase but I have not been able to get access the screen is just loading from one hour.

Is the issue occurring on a specific network?
No, its not working when I use different internet connections

What operating system are you using?
I am using Windows Operating System

Brave Version (check About Brave):
Version 1.69.162 Chromium: 128.0.6613.120 (Official Build) (64-bit)

Additional Information:

Hello - I’ll send you a DM. Thanks!