Can you retreive BAT rewards after reinstalling the Brave browser apk. on android?

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Description of the issue:

How can this issue be reproduced?

  1. during downloads of several files(not connected to each other), I realized Brave is only displaying “Failed to download”, so without deleting apk data and cache I uninstalled the apk, then
    downloaded from Google play store again. This fixed the problem with downloads being failed.
  2. then I realized the accumulated BAT rewards are now completely gone.( 0.00)

Expected result: expected result is to be able to recover the missing BAT’s

Brave Version( check About Brave): version Brave 1.22.71, Chromium 89.0.4389.114

Mobile Device details SM-N986U Build/RP1A.2007.012

Additional Information: ANDROID 11

Unfortunately it’s not possible.

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