Just a moment ago, while scrolling down on Brave News, an option called ‘upload new contents’ appeared at the top (this is the first time I’ve encountered this option). When I pressed this, Brave turned itself off. When I re-entered Brave, I scrolled down the news again, and every time I scrolled down, Brave started to turn itself off. Every time I reopen Brave, it closes in previous tabs and the ‘restore tabs’ option appears. What should I do? I can delete and reinstall Brave but I don’t know how to transfer my BAT tokens. I would be glad if you help.
The browser is in the current version.
Edit: I’m facing the same issue when I just checked it on my phone. When i scroll down on Brave news, the app closes. I guess this must be a general issue.
EDIT: I don’t have the “upload new contents” option above. It just shuts off when I scroll down. I’m running 1.39.111 and couldn’t any newer version on the update tab.
same thing is happening with both my android phone and windows pc. As soon as i scroll down brave news a little further it crashes @steeven help please
I don’t think the problem is caused by this but after doing this, this problem started, it’s most likely a coincidence. So that’s not an important detail.
Thanks everyone for reporting. Reaching out to the team know to see if this is known or not. Will reply back here when I have more information. For anyone here reporting, it would be helpful to know:
What OS you’re using when you see this issue (iOS or Android)?
What OS version you’re using
What Brave version you’re using
What type of device this is occurring on
Additionally, I do see an issue on our Github regarding Brave News crashing — it would be helpful to know if this matches the description of what everyone is seeing when the browser crashes:
I don’t know exactly what page-downs mean, but I was able to scroll down 50+ ad rows before getting crashed. One thing I noticed since the issue started is that there’s an ad on the home page about Brave Talk, I don’t know if that has anything to do with it.
I happened to me today on Brave Nightly, Android 11; Fortunately it has gone by itself.
But the problem persists on my laptop, Windows 11, latest Brave.
PS1.
Seems to work for laptop. After cleaning browser, unchecking all news, disabling news, restarting, F5, checked news and enabled them again. May be due to something else?
PS2.
Android is still problematic, so I did the same as above for laptop. It works for now. The claim button appeared also!
Brave closes after I scroll 20-30 news on both my devices. It also closes on all tabs.
When I reopen it, the ‘restore tabs’ option appears.
While scrolling through the news on my pc, a blue bar appeared at the top saying ‘see new contents’ and this problem started after I pressed it. I’m not sure if that’s what caused it. Because everyone has this problem. I think it’s a coincidence.
It looks like the issue I linked is likely the cause — we are rolling back some recent changes to News that should resolve this issue. Work on this is in progress presently.