Hi and welcome to the community. Here is a post with some FAQs that may help you troubleshoot your problem:
If you have a mismatch in your location settings when using your vpn, your account could be flagged. Only a moderator can check and unflag it. You should send a direct message (DM) to the moderators. Provide the link to your post and the following information:
- Copy/paste your Wallet ID (found on brave://rewards-internals )
- Your OS and Brave version (first three lines in brave://version )
- A screenshot of your Rewards panel in `Settings → Brave Rewards
Mattches and Steeven are the moderators who handle most of the rewards issues.
How to DM a moderator:
- Click on their icon and select the Message button in the top right corner or
- You can go to your profile and create a new message in Messages.