Brave stopped showing ads for a few days now

Brave Rewards Rewards Support
1

Briefly describe your issue:

As i was on the interet I was shown ads on a daily basis. It suddenly stopped since the 16th of february. I don’t understand why. Some other users asked for the same question and didn’t get an answer. I’d like to get help

What Operating System and Brave version are you using (Menu --> About Brave)?
W10 -
Version 1.35.103 Chromium: 98.0.4758.102 (Build officiel) (64 bits)

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?
a couple of days ago

Have you been able to successfully receive payments in the past?
yes

Are you using a VPN? (yes/no)
it depends on which sites I surf

Are you in a supported region (see here for list of supported regions)?
I m from france and if I use a vpn anyway it’s located in france

Does your device pass the SafteyNet check (Android only)?
yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes

2

nice to see we get help.

3

Hi and welcome to the community. Here is a post with some FAQs that may help you troubleshoot your problem:

If you have a mismatch in your location settings when using your vpn, your account could be flagged. Only a moderator can check and unflag it. You should send a direct message (DM) to the moderators. Provide the link to your post and the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (first three lines in brave://version )
  • A screenshot of your Rewards panel in `Settings → Brave Rewards

Mattches and Steeven are the moderators who handle most of the rewards issues.

How to DM a moderator:

  1. Click on their icon and select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.
4

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