Briefly describe your issue:
Im getting the following message once accessing my UpHold account through rewards settings.
Unfortunately, your Brave Rewards profile has been flagged, and you’re not able to verify with a custodian at this time. This flag can sometimes be due to irregular Brave Ads activity, though it can also be a false positive.
Note that while your Brave Rewards profile is flagged, you won’t be able to verify.
No action is required on your part. Your Brave Rewards profile will be automatically reevaluated on a regular basis to determine when (or if) the flag can be removed. Please try again every so often to see if the flag has been removed.
Learn more about Brave’s process for flagging Rewards profiles.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows and Mac
Is your Brave Rewards Profile currently verified? (yes/no)
Was. After i did a trip from Uruguay (South America) to USA i no longer had access to my verified account due to region restriction.
Now the above message is showing. But i haven’t done anyithing. I only use Uphold for my brave rewards.
What date did you connect a your Brave Rewards Profile?
Not sure, +1 year ago
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes. Uruguay [52]
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices?
No
Who knows? Brave won’t ever tell you. It’s actually one of their policies to never reveal why anyone is flagged.
Honestly, I’ve been hoping to get Brave to change that because it’s not true. It’s how it’s SUPPOSED to be, but not once has the system ever automatically removed a flag from any account.
The step you need to take, assuming you honestly didn’t do anything wrong, is to submit a Rewards Support Ticket
They’ll eventually respond (can be days or weeks later) and either tell you that your account is reinstated or that they won’t reinstate your account. The latter, of course, is if they see enough from their side to believe you were abusing the system or committing fraud.
Having the same issue on one of my devices too. Thankfully it’s not one that I use too often so I have just ignored it for now. Other devices on the same account seem to work fine. Very strange
Yeah, it’s flagging your Rewards profile on just one device. So of course other profiles and devices would work fine. That said, if something wrong was being done on multiple, always have a chance of it catching up to it. In other words, if it’s a false flag may not have any problems.
But if flagged for something shouldn’t be doing (even if you may not realize you’re doing it), then don’t be shocked if other devices end up flagged later.