Brave rewards not supported on your device [j7-pro]

[aaronwi]

I dont remember everything exactly, as the bat icon disappeared, and I cant repeat.

Steps to Reproduce (add as many as necessary):
install brave update
tap bat icon
receive error, ‘brave rewards is not supported on your device’
and bat icon disappears.

Expected result:
ability to set up brave rewards

Brave Version(See the About Brave page in Settings):
1.1.0
Mobile Device details
samsung j7-pro
Android/iOS Version
android 8.1.0
samsung experience: 9.5
(singapore version of stock rom)

[gsarvadnya]

@aaronwi Please check SafetyNet check. If it fails, rewards will not be available on a rooted device.

Thanks!

[Fly_high]

After the update everthing works for me. Tks guy for the post

[aaronwi]

not rooted, but I guess I improperly flashed stock, and safetynet partially fails the check

[EO0130]

I am having the same issue on a xiaomi redmi5 pro, my phone is not rooted but I cannot pass the safety net scan because of my cts profile?

[EO0130]

Has anyone successfully resolved this? I am seeing a ton of old threads about the same topic that have all been closed

[aaronwi]

yeah, I get the same, cts profile failed. I’m thinking it’s because either I removed some system apps via adb or flashed part of the wrong stock… any ideas?

[gsarvadnya]

@aaronwi @EO0130 Rewards is not enabled, eventhough device has passed the rooted device check? Can you please let us know whether your Android device processor is x86 or ARM?

Thanks!

[EO0130]

Not sure tbh

[aaronwi]

@gsarvadnya see attached @EO0130 try cpu-z

[EO0130]

Mine is 8x ARM