Type in uphold.com on brave browser it will tell you to go download the app even in desktop mode
And I’m already logged in
How am I going to sign in for my rewards if brave browser doesn’t log me in even though the passwords is correct
If I turn the shield off I won’t be able to log in at all
I hope you haven’t scammed me because that’s what I’m beginning to think …
You keep saying uphold.com even though it’s a brave issue
No, it will not — I am looking at the web version on mobile right now.
No, I am not.
As was stated before, there have been issues with linking Rewards using the Uphold app in the past, which is why we are recommending you login to Uphold.com in Brave on your mobile device in order to link. There does appear to be something wrong with the authentication process into Uphold, as it is saying you have the wrong password even though you do not. What I was asking in my last reply was whether or not you are able to login to Uphold.com by itself without going through the Brave Rewards connection process. Because if you can, then it may bypass the issue you’re encountering. So please, do the following which I’ve labeled in explicit detail:
- Open Brave on your device and go to Uphold.com
- Turn Shields = off
- Tap the main menu icon on the top-right of the page, then tap
Login:
- Please enter the credentials for you Uphold account on the login page next and see if you are able to login to Uphold.com
Now, if it says that you have entered the incorrect password, you can stop there and confirm for me that the same thing happened. However, if you are able to get into Uphold this way, you should now be able to connect your Rewards profile with Uphold without having to go through the login process. Please try going through the Rewards flow again after having successfully signed into Uphold.com and tell me if you are able to link your acccounts.
Thank you
Ok I get what you mean
no
Still not because when i tried logging in as shown in the screenshot
it redirected me to upholds app and logged me in
So I deleted it
And tried again and it said it was incorrect even though It’s not
The incorrect username or password error message is pulled from information provided to Uphold. Brave is unable to reset Uphold passwords. If you are seeing this error message you will likely need to reset your password directly at uphold.com.
Please give that a try and it should resolve your issues. Thanks!
I have already done that and I have an email to confirm i did all that before I first messaged you guys about 13 days ago
Just sent you a DM. Thanks!
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