Briefly describe your issue:
What Operating System and Brave version are you using (Menu --> About Brave)? Windows and android
Is your browser wallet currently verified? (yes/no)
No
What date did you verify your wallet?
Originally verified in January / February 2021
Have you been able to successfully receive payments in the past?
Yes - and I still do receive payments
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes (UK)
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes
** More Info
Please this thread:
https://community.brave.com/t/re-january-brave-ads-payout-status/194538
And this thread:
Neither of which have been resolved. 3rd time lucky???
My uphold wallet was switched just after creating my Brave account. The original was the one I verified with. I was then for a while unable to receive payments on my new one. Now I am in the position where part of this is fixed (I get payments) but at verification level my original (and now non existent) wallet is linked to my account.
I believe this fix is simple - find out where my original wallet is linked and update your database to point to my ‘new’ wallet.
Over the last 18 months there have been various error messages - now I get a very explicit one confirming the course of the problem when I try to verify:
@steeven me again … sorry! Hopefully this time we can get this sorted as I would like to be able to tip people occasionally …
