BAT Rewards not visible

Brave Rewards Rewards Support
2

@jagarsoshi

If you wish, request help, by completing the Brave Rewards Support Ticket Form at:

‘https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431’

Wallet Payment ID would be required in the ticket form and will be found at: brave://rewards-internals/

If you do not locate your Wallet Payment ID, then you might use the general support ticket form:

‘https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001330571’

and make clear, at first, that you could not locate your Wallet Payment ID.

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Start studying, by reading:

In addition, there is a temporary issue:

‘Temporary Pause On Uphold Linking’

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Worth some study:

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Be sure to routinely back up the BraveSoftware folder or Brave-Browser folder . . .

Linux OS:

  • $HOME/.config/BraveSoftware/Brave-Browser/

Mac OS:

  • /Users/username/Library/Application Support/BraveSoftware/Brave-Browser/

Windows OS:

  • C:\Users\username\AppData\Local\BraveSoftware\Brave-Browser\

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I recommend backup of the ‘Brave-Browser’ folder’s parent: BraveSoftware folder, for technical reasons, to also save other items, let us say, about the sub-folder.

Saving the parent folder, tends strongly to keep the Brave-Browser folder intact. And I would want that, especially in Windows OS situations.

Better chances when restoring, to drag-copy the Brave-Browser folder (or contents of interest therein) . . . that was/were saved within the backed-up BraveSoftware folder.

Using the Windows OS path for example:

  • C:\Users\username\AppData\Local\BraveSoftware\Brave-Browser\

. . . your vBAT and the security credentials for encrypting:

  • Brave Rewards wallet (lower-case ‘w’ for unverified)

are in that path - within the Brave-Browser folder and its sub-folders.

At the least, consider the Brave-Browser folder as a real-life wallet that you would keep safe and take steps not to lose.

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Re Passwords Backup

The security credentials of a previous OS installation, used for encrypting and decrypting the passwords of the username-and-password combinations stored by the Brave Browser > Password Manager, are NOT in the Paths mentioned.

Therefore, in order to preserve the passwords, some backup method needs to be employed, and that might be one or more of:

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