BAT rewards not transfered

Good evening,
i don’t understand english and i use a translator.
I have several problems:
1- apparently prove that you are human does not work, I have done several times what he asked me in the order and it is always the same he does not accept me?
2- I don’t understand how to transfer the bats that I have on my browser to my uphold account, can you help me?
Thank you!

Please see Fix for BAT not porting to Uphold wallet.