Bat not releasing from Browser to uphold account

1

I sent this to Sampson a week ago with no reply. Hopfully someone here can help

I have been trying for a long time to get my BAT tokens that are in my brave browser to go to my uphold wallet with no luck. It will sync no problem but will not transfer the Bat over. I even opened a Gemini account to see if that would work, again it will sync but will not transfer the Bat.

My android tablet will sync and transfer my Bat but my destk top will not. I even tried to sync my desk top to my tablet to try and get it out that way but it did not work. I have 213 BAT trapped in my browser that I cannot access. Very frustrating to say the least.

I should add that I have spent many hours watching youtube videos and reading fourms to try and resolve the issue without any luck.

This seems like a common problem that has been going on for awhile, how is this not fixed yet?

2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!