BAT Balance Decreased (Verified uphold account)

Briefly describe your issue:
I used to have 85 USD worth of BATs a couple of months ago only to find my reward balance to drop significantly today. Noticed that my Brave rewards for the month of May-September 2020 aren’t included in the transaction history. I would appreciate your advice.

Brave Version & OS
Brave Version: Brave 1.25.68 Chromium 91.0.4472.77 (Official Build) (64-bit)
Operating System: Windows 10 OS Version 2009 (Build 19042.985)

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
27/07/2020

Have you been able to successfully receive payments in the past?
Not yet

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes