April 19, 2020 update on iOS is unusable—crashes every single time

Click on anything anywhere and it crashes. It is terrible! No problems before this update. Please fix! Thank you.

hi @treego14 - thank you for reporting! I have a few questions to better understand your case:

  • Do you have rewards enabled?
  • What device are you on?
  • If you disable Brave Rewards, the issue should resolve. If the app crashes for you and you’re unable to disable BR quick enough, you can disconnect from the internet and try again

Thank you in advance for the additional information!!

Yes, I had Rewards enabled.

I am on iPhone 6.

After disabling Rewards after a few attempts, the app still crashes.

@treego14 Thanks for helping us :slight_smile:

If you turn off the phone’s internet / wifi, and launch Brave does the app still crash?

If I turn off my iPhone 6’s internet connection, Brave will launch and
not crash.

I was just wondering if there is a fix in the mix for this issue. Or is iPhone 6 now simply incompatible with Brave?

Thank you. :slightly_smiling_face:

Thanks for your patience :grimace:
All of these issues should be resolved. iPhone 6 is still compatible!

Joel … you are a little late … the latest issue (no ads in iOS) has nothing to do with the former issue, from my perspective, at least.

Thank you, though.

Not sure I follow. This thread is about an iOS crash. I know I’m a bit late, but just wanted to update the thread :slightly_smiling_face:

We turned off some things on our server that were meant to address this, and our last iOS release was designed as a permeant fix.

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