Hello,
I don’t know why but Brave lost alll my stored logins and passwords.
This is a real nightmare. Can you please help me ?
Fab
No answer from the live chat. 
@easyfab it’s a scam account. Fake. Don’t talk to them.
Who do I have to talk to in order to solve my problem ?
As to saying all stored logins and passwords, I’m going to advise you to read through the original post over at NOTICE: Unexplained Data Loss Issue
Try to respond there and/or here with answers to all the questions posed by Mattches. Also be sure you’re responding here in regards to information like:
- Which OS were you using?
- Which version of Brave?
There are three collapsible sections. Each has steps to try and things they want to know.
When you see the section like above in the topic I linked to, please go through it all and give as much info as possible.
No solution found on the original post
Windows 10
Brave 1.67.123
I’m totally desperate. These are logins and passwords from my customers.
And they will think that I’m stupid to lose their passwords. They will not trust me anaymore.
Please, please, please, help me
Can someone please help me me ?
I sadly cannot help you, but I can say that I do have the same problem with Brave on Linux. Same version 1.67.123 Chromium: 126.0.6478.126 (Official Build) (64-bit), but on Linux.
I have reported the problem in this forum, and I filed an issue on GitHub: https://github.com/brave/brave-browser/issues/39758
And I hope the devs will look into this because Brave is currently unusable for me because of this bug.
Thank you @Catherder
I hope that they will find a solution because as I said before it’s a nightmare for me
Sorry for your loss.
Just for the future https://www.privacyguides.org/en/passwords/
Recommended password managers.
I use KeePassXC (no cloud) https://keepassxc.org/
KeePassXC
Cross-platform Password Manager
Let KeePassXC safely store your passwords and auto-fill them into your favorite apps, so you can forget all about them.
We do the heavy lifting in a no-nonsense, ad-free, tracker-free, and cloud-free manner. Free and open source.
Brave 1.68.128
Chromium 127.0.6533.73 64 bit
Windows ll Pro
Using Brave Sync
All my passwords are missing. I am unable to import from csv or re-do sync.
I had the same issue. Yesterday everything worked great now all my passwords are gone.
Workaround to this fix that worked for me:
I installed Firefox. Imported everything from Brave to Firefox. And miraculously my passwords were imported aswell…
I am on Windows 10.