All BAT on Android gone after clearing cache

Brave Rewards Rewards Support
1

I was trying to fix the issue of not receiving any ads on android so I thought I should clear browser data, once I did that all my BAT in the wallet was gone the wallet was not verified yet since Brave requires you to earn 25 BAT to verify wallet on android and my wallet had around 20 BAT as far as I remember.

Is there a solution to this or did I just lose all these BAT?

2

There’s no way you can recover them! You lost em all! Sorry for your loss!

3

let me ask @steeven if he can help you with that

and have a nice day all of you :slight_smile:

4

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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5

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