Ads coming but ads counter not working/counting brave desktop browser

I think ads received not counted after confirmation.json file moved to ads_service directory (Brave 1.14.xx), and this file not updated after showing ads. But I saw on Brave 1.13.xx version, confirmation.json still updated on rewards_service directory

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I have the same issue. I received 41 ads but none counted as viewed ads and my estimated BAT reward is 0 as well.

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Facing the same problem. Seeing ads but the counter is stuck…Estimated earnings is not increasing.

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I can only tell you to keep patience until they release some patch that fixes the problem. We all are in the same pool. Hope they fix it soon.

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Some new News about this bug ?

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We have an issue opened for this with devs currently reviewing it. Hope to have more information for you as soon as possible.

Thank you for your patience.

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the ads counter just start counting again and the Estimated pending rewards increasing, everything is back to normal now

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For anyone still experiencing this issue:

Can you please send me (@mattches) a DM here on Community with your Wallet Payment ID, found on the brave://rewards-internals page?

Please make the subject line of the DM “Ads counter issue” so that I can tell at a glance what the message pertains to, as I get hundreds of DMs every day. thank you.

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Hmm i dont have any changes. Still no counter increase on both pcs…

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yes same with me no increase in BAT @Mattches

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hi, yes i have the same issue, i click on ads but i dont get any bat.

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You dont need to CLICK them. You still get paid if you get the Notification. Most of us have the same problem and its still not fixed. Can we get a recover key for a fresh installation? Thats ****** if we lose our bat because of some bugs.

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sir this problem isn’t solve please solve this

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its funny before i would get 5-6 ads per day but now i get every hour and i dont even get bat lol

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sir i have sent you all information hope u will fix it …

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it’s still not counting the ads after the latest update.


What can i say about this… Just ridiculous

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Is the issue resolved for others?

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nope, i got 21 ads in total last 2 days and i haven’t got any bat for it. i even sent a message to staff with my wallet id, yet no answer. i don’t think i’ll get my bat that i should have for getting those ads , even when they fix the issue, i don’t think they will give back the bat people who didn’t got.

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No i have same issue after update

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