I think ads received not counted after confirmation.json file moved to ads_service directory (Brave 1.14.xx), and this file not updated after showing ads. But I saw on Brave 1.13.xx version, confirmation.json still updated on rewards_service directory
I have the same issue. I received 41 ads but none counted as viewed ads and my estimated BAT reward is 0 as well.
Facing the same problem. Seeing ads but the counter is stuck…Estimated earnings is not increasing.
I can only tell you to keep patience until they release some patch that fixes the problem. We all are in the same pool. Hope they fix it soon.
Some new News about this bug ?
We have an issue opened for this with devs currently reviewing it. Hope to have more information for you as soon as possible.
Thank you for your patience.
the ads counter just start counting again and the Estimated pending rewards increasing, everything is back to normal now
For anyone still experiencing this issue:
Can you please send me (@mattches) a DM here on Community with your
Wallet Payment ID, found on the
Please make the subject line of the DM “Ads counter issue” so that I can tell at a glance what the message pertains to, as I get hundreds of DMs every day. thank you.
Hmm i dont have any changes. Still no counter increase on both pcs…
yes same with me no increase in BAT @Mattches
hi, yes i have the same issue, i click on ads but i dont get any bat.
You dont need to CLICK them. You still get paid if you get the Notification. Most of us have the same problem and its still not fixed. Can we get a recover key for a fresh installation? Thats ****** if we lose our bat because of some bugs.
sir this problem isn’t solve please solve this
its funny before i would get 5-6 ads per day but now i get every hour and i dont even get bat lol
sir i have sent you all information hope u will fix it …
it’s still not counting the ads after the latest update.
Is the issue resolved for others?
nope, i got 21 ads in total last 2 days and i haven’t got any bat for it. i even sent a message to staff with my wallet id, yet no answer. i don’t think i’ll get my bat that i should have for getting those ads , even when they fix the issue, i don’t think they will give back the bat people who didn’t got.
No i have same issue after update