About stopping two authentication factor removal process

#1

Description of the issue:
I want to stop the removal process of 2-factor authentication.
How do I do ?

When recently I switched my iPhone, I temporarily could not use it.
So I requested the removal of 2-factor authentication through my " Brave Rewards | Creator " page.
But now I recovered my authentication app.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

Actual Result (gifs and screenshots are welcome!):

Expected result:

Reproduces how often:

Operating System and Brave Version(See the About Brave page in the main menu):

Additional Information:

#2

@yoshid8s you may want to search for existing thread first before opening a new one. :smile:

See How to cancel removing of 2FA

#3

I could not find the right answer although I searched the threads.
So, i created a new one.

Of course, even now, i could not find it.

I understand Brave is not kind company.

Maybe google is more kind company than Brave.

Bye.

#4

@yoshid8s copied from the thread linked above

2fa removal can be cancelled by entering your e-mail into the same form used to register 2fa removal. You will be sent a cancellation request e-mail.

#6

I appreciate for your response.
I already knew this description
“2fa removal can be cancelled by entering your e-mail into the same form used to register 2fa removal. You will be sent a cancellation request e-mail” in the threads.

But I cannot find where “the same form page” is.
I attached file which explain my problem. Could you check this ?

brave_2fa_cancel
brave_2fa_cancel.jpeg1024×768 365 KB

#7

@yoshid8s :point_up:

First, you have lost access to your 2fa and then used 2fa removal feature like described here https://support.brave.com/hc/en-us/articles/360022724391-What-do-I-do-if-I-get-locked-out-of-my-account-

Then this one is form that you use to request the removal. It should be here https://publishers.basicattentiontoken.org/publishers/two_factor_authentication_removal

Apologies for the confusion.
Thanks.

#8

There is some confusion between you and me.
I already succeeded to recover 2FA authentication to access my Brave Creators page.
But after 2FA recovery is successful, I received Brave’s e-mail that now 2FA removal process is going on as below .
So I want to stop this removal process.
If I need to do nothing, it is OK.
I appreciate for your kind cooperation.

Yoshi

#9

This topic was automatically closed after 30 days. New replies are no longer allowed.