Www.mail.com does not work with Brave Browser on PC


#1

Before you post!

1. It is important that you have the right expectations for free technical support for free open source software.

For an average business day you should expect about 24 hours before your first response. For the weekend (any post after 3PM PST Friday to 11AM PST Monday) expect about 48 hours before your first response.

We totally love you, but we also have loved ones, pets, and stuffed animals we like to spend time with when we’re not making free software.

2. Did you check out our Common Issues? https://community.brave.com/c/common-issues

Clicking on that Lion in the upper-right corner and fiddling with settings is going to solve like 99% of your problems.

3. Have you tried this in other browsers?

Be sure to check it’s not just Brave.

4. On the Internet nobody knows if you are being funny/sarcastic/rude.

Smileys go a long way, but it’s better if you stick to the facts and say ‘please’ and ‘thank you’. Don’t swear in text, it’s a waste of everyone’s energy.

5. Help us help you. This is how we expect you to write a post:

  • A. Make a meaningful title. “Clicking on the Done button 3 times crashes Brave” is much better than “Brave suddenly crashed”.
  • B. A screenshot or recording of the issue (Licecap is totally free to use http://www.cockos.com/licecap/)
  • C. A listing of:
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    • ii. Your Brave Version. (Desktop users please copy info from about:brave using the clipboard if possible)
  • D. Detailed step-by-step instructions of how you came across the issue.
    Example:
    • i. I downloaded and installed Brave.
    • ii. I created a bookmark and clicked the ‘Done’ button three times.
    • iii. Brave suddenly quit and my bookmark was not created.
  • E. Count to 20 and re-read your post. Could someone take offense at your post? Could you say something a bit more clearly?

6. If you do not follow the guidelines above, expect to have your post edited or deleted.

We’re not trying to be rude, we just don’t want to waste energy when we could be releasing new features and bug fixes.

7. Thanks for slowing down to read this. Use the template in step 5 and you can delete the rest.


#2

Please edit the post and add details as per posting guidelines.


#3

When I login to mail.com I am unable to actually click on emails within inbox or sent to open them. I only experience this on Brave.


#4

DO you have Site isolation enabled? If so please disable and check if it fixes the issue.


#5

Strict Site Isolation is unchecked (greyed not orange) by default. I do not have it activated.


#6

Could you try enabling all cookies in shields and check?


#7

It worked. I originally blocked all 3rd party cookies. I changed the settings and it is working now. Thank you.


#8

Thanks for confirming. Will close the issue for now. Please open a new one if you face any other issues.


#9