Why can't I verify wallet for Gemini?

So, I have a number of issues going on regarding the Brave browser. For one, I can’t even verify my wallet anymore. It says “Your request is still being processed, please wait. Sorry there was a problem processing your request, please try again.” My other issues includes not receiving rewards for neither January or February. I also stopped receiving ad views for over a month now. It is what it is, I guess. :man_shrugging: I’m just hoping for some answers (but honestly I won’t be surprise if no one answers…No one ever does :frowning:). The Brave browser is nice when IT ACTUALLY WORKS RIGHT…but it sucks when it randomly stops working “correctly”…sigh…Oh well. I guess, I have to wait until a random update suddenly “fixes” things (only for it to mess up again later on).

This message is displayed for a variety of reasons. There just isn’t enough information for either a community member or a moderator to help. Can you please provide the following information. Supplying this information will narrow down the possible causes.

  1. Brave version and OS (first three lines at brave://version)

  2. Are you in a supported region?
    For Gemini, you can check here and for Brave, you can check here . Please note that in the Brave list only creator accounts are supported if you are from the Philippines.

  3. Is your Gemini account verified? You can check in your Gemini account profile. It will display “verified” if you are.

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First of all, thank you for taking your time and replying to me.

  1. |Brave|1.36.119 Chromium: 99.0.4844.83 (Official Build) (64-bit)|
    | — | — |

2 & 3. Yes, my region is supported (USA, Texas). And yes, I am verified on Gemini.

You are welcome. :slightly_smiling_face: And I probably should have said first three labels of your version display instead of lines! The OS didn’t pick up.

Your account if probably flagged. You should send a direct message (DM) to the moderators and include the information below. Don’t post your wallet payout id!

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (lines from first three labels in brave://version )
  • A screenshot of your Rewards panel in `Settings → Brave Rewards

Mattches and Steeven are the moderators who handle most of the rewards issues.

How to DM a moderator:

  1. Click on their icon and select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.
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I will email them now (hopefully I get some answers or better yet, a solution on how to fix whatever’s going on). Not a single reply from anyone for any of my posts/comments until you replied :frowning:; again I appreciated you helping me :pray::+1:.

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