Uphold Wallet Connect

This topic has already been discussed in forums but I could not find any solution to my problem. As of now only uphold wallet services works on brave rewards and verifying that uphold account is an issue. I know uphold is not managed by brave but brave might be able to help it’s users. I have tried numerous times with numerous support tickets submitting from my driver’s license to my international passport but none of which seems to work. I only receive a automated response from them which does not help at all. If anyone here can help me, I’ll be grateful. This a Screengrab of their response

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