Transfer from wallets tab to cyptocom pending for 3 days

Please provide us with the following information

maybe it helps the following infos
Type of device (iPad pro, iPhone 10, etc):
Apple Macbook Pro

iOS version ( Settings --> About --> Software Version ):
mcos hish sierra

Detailed description of the behavior:]

Hi, I tried to send some cryptocurrency to a cryptocom wallet and my transaction is pending for 3 days already. Can you please explain the error? I don’t see any message

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