TicketMaster.com Bot Check

[dbcommunity]

Description of the issue:

When trying to purchase tickets, it thinks that you are a bot when using Brave. Steps to produce.

1.) Go to “www.ticketmaster.com”
2.) Search for Eagles and select the band from the drop down.
3.) Click on “Find Tickets”

Exact URL of the website in question:

“https://www.ticketmaster.com/eagles-the-long-goodbye-new-york-new-york-09-07-2023/event/3B005EE5848D0C9F”

Screenshot of the ad as it appears in Brave

Brave version (check About Brave):

1.57.47

[fanboynz]

Is it VPN related? try disabling?

[dbcommunity]

I don’t use any VPNs or extensions. It’s not happening on Safari on the same computer. It’s been happening on Brave for the past week. I’ve ordered many tickets on Brave over the years.

I use Aggressive Ad & Tracking. I tried turning it off and the issue persists.

[fanboynz]

From an NZ IP; https://gif.fanboy.co.nz/gif/ticketmaster.gif (standard blocking). Also tested Aggressive which showed the same. Could you try using a VPN from a different US location?

[dbcommunity]

Do you have a VPN you recommend I try? I prefer not to have to pay for one.

[fanboynz]

Interesting, just enabling a VPN (Silicon Valley & California). I get this:

[fanboynz]

I have 4 VPN’s available to me, no endorsements.

1. Private Internet Access
2. Surfshark
3. Brave VPN
4. Mullvad

[dbcommunity]

I don’t get the issue with a VPN. I tried auto-select for location.

[dbcommunity]

@fanboynz

Is this something that can be fixed or is TicketMaster considering Brave Browser user agent a bot? I tried on Brave iOS and the issue doesn’t happen.

[fanboynz]

Its not an anti-brave, just the anti-bot detection on the site. I could easily trigger it via using a vpn. Using a vpn/securedns/loading the site from a different location or anything in between will trigger it. You should reach out to them.