Problems with uploading videos (Facebook)

[servitec]

Versión 1.47.171 Chromium: 109.0.5414.87 (Build oficial) (64 bits)

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Hi, thanks in advance for any help.

I try to uplaod videos in different formats on Facebook and the proccess in interrupted showing the following message: sorry the file you selected is in a format that we don’t support. Please use one of our recommended formats for video files.

I have tried .mkv and .m4v.
I deactivate the shields

There is no problem with other browsers.

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Description of the issue:

Exact URL of the website in question:

Did the issue present with default Shields settings? (yes/no)

Does the site function as expected when Shields are turned off?

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):

Does the site work as expected when using Chrome?

Brave version (check About Brave):

[Alice2095]

Hello @servitec

Thank you for reaching out and I’m sorry to hear you are going through this. Could you please try opening your main profile in private or guest mode to see if the issue persist?

You can open a Guest Window by going to Main menu → Open Guest window

Be waiting for your response!

[servitec]

Hi Alice2095, thanks for your help, I did it, the same problem.