No reward payment in January - It happened second time after I've got more than 1 BAT

First time it happened in November for October rewards. Obviously when I’ve got more than 1BAT, because payment in December for November reward 0,250 BAT was ok. But this time I’ve got 2BATs and literally same thing as before.

I can’t even check payment history in my windows browser. Last one I see is from August.

In my mobile browser I still have 1BAT not transfered to Uphold. And 0,7 BAT from December in mobile browser just disappeared somewhere? What is going on? What can I do? Who I can contact? Who can help me fix this?

If I count all together It is approximetely 6BATs what I am talking about. Where tf is it? Someone should fix it or I am out.