No recibo bats, I Can't receive bat

Brave Rewards Rewards Support
1

Al interactuar con el navegador BRAVE ya no recibo BAT, sucedió en diciembre de un momento dejé de recibir BAT mientras navegaba por ende los pagos que dicen llegar no llegan y ese es el problema que presento hasta ahora, no sé si puedan solucionar mi problema. Gracias.
Mencionar que si recibía ganancias 2 meses antes y recibía notificaciones por Gmail, desde que se presentó ese problema no recibo notificaciones ni el monto en mi uphold.

When interacting with the BRAVE browser I no longer receive BAT, it happened in December for a moment I stopped receiving BAT while browsing, therefore the payments that claim to arrive do not arrive and that is the problem that I have so far, I do not know if they can solve my problem. Thanks.
Mention that if I received earnings 2 months before and I received notifications by Gmail, since that problem occurred I do not receive notifications or the amount in my uphold.

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?
[
Windows 10 Versión 1.35.103 Chromium: 98.0.4758.102 (Build oficial) (64 bits)
]
Is your browser wallet currently verified? (yes/no)
yes
What date did you verify your wallet?

Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes, Perú

Does your device pass the SafteyNet check (Android only)?
Solo uso brave desktop, I only use brave desktop.

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
No

2

Hi and welcome to the community.

You should send a direct message (DM) to the moderators. Provide a link to this post and the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (first three lines in brave://version )
  • A screenshot of your Rewards panel in `Settings → Brave Rewards

Mattches and Steeven are the moderatos who handle most of the rewards issues.

How to DM a moderator:

  1. Click on their icon and select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.
3

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