I haven't received my payment for two months

Hi, I have a problem, I am new to this brave creator and it has been more than 2 months since don’t they deposited the BAT that they donated to me to my channels, in my uphold account nothing arrives, but they are still there adding to my brave creator. I know that other people get paid once a month, but nothing to me and it’s already the second time. I hope a prompt solution since I am new and I think they make a mistake. Please help me.

Please DM the email linked to your account to @SaltyBanana. Thank you.