I can't log-in, because no confirmation email arrives

Browser Support
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1

I can’t log into brave in my PC, because no confirmation email arrives on my phone. I checked all folders, and there’s nothing in any of them.

I have the latest Brave version, Version 1.61.116

I used to be logged in to the same PC, but my HDD burned down, so I had to replace it, and because of that I have to log in again. I’m logged in into my phone, too, if that helps at all.

2

@gigabread,
Thank you for reaching out to us.
Are you trying to login to your Brave Creators account (creators.brave.com) or your Premium account (account.brave.com)?

3

I’m trying to log in through Brave Creators account (creators.brave.com/log-in)

4

Got it, thank you.

I’ve just sent you a DM asking for the email address associated with your Creators account, lets pick up this conversation from there.

5

Sorry, but I can’t find the DMs tabs. Do you know in which part of the UI it is?

6

Click on your profile image and the click the mail icon:
image

Of note, I have roped in a colleague to take a look at your account. Hope to have more information for you soon and will reply in our DM.

Thank you