How to contact support

Greetings,

How do I contact support?

Best,
A

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Description of the issue:

Steps to Reproduce (add as many as necessary): 1. 2. 3.

Actual Result (gifs and screenshots are welcome!):

Expected result:

Reproduces how often:

Operating System and Brave Version(See the About Brave page in the main menu):

Additional Information:

@ada717,
If you’re looking for help with a general browser issue/bug you’re encountering, then this is the place to contact support. Simply create a thread and fill out the information in the editor (that you left blank above) and we’ll be happy to help you.

This entire forum is one of the best places to get support for a good portion of brave related issues.

Additionally, If you have found a bug, and have a GitHub account, you are able to file the bug so that it has a lot more exposure. GitHub issues Link

1 Like

Hello! I am having some serious issues with lagging. My connection is strong and very fast. However, page load time, text entering, and interaction is really laggy, and youtube is really choppy and slow.

I have cleared the cache, cookies, and such with no resolve. I was guided through a more in-depth process in the past. Looking for guidance please!

I am unable to get BraveVPN+Firewall on my iOS device, I have tried contacting support. I have it on my brave account on my pc but when I try to use the same login, I am unable to do what I just mentioned.

Hello! If you purchased on iOS and need to link to a desktop or another mobile device, please use these instructions. https://support.brave.com/hc/en-us/articles/13405790544653-How-do-I-add-a-new-device-to-an-existing-VPN-subscription

If you’re still having trouble, submit an issue to us below and we can investigate. Thank you!