Error: Region not supported (Hungary)

Brave Rewards Custodian Support (Uphold, ZebPay, etc)
1

My Uphold wallet has been disconnected and I cannot re-connect or login because of I am in an unspported region. But as I see Hungary is supported!!

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 - v 1.42.88 and Windows 11 - v. 1.42.88

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
Many months ago

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Desktop PC

Have you fully completed Uphold’s CDD requirements?
Yes

2

I live in the USA and having the same issue.

3

@bela85 Hungary is a supported country for ad campaigns. You are eligible to receive ads and earn Rewards. However, there are now restrictions in place for verifying with a custodial provider. The Help Center article linked below lists the countries that are currently supported for Brave-Uphold connections and, unfortunately, Hungary is not listed. Brave is working on opening up countries for verification with Uphold but there is no timeframe given at this time.

@ziadn27 You should not be getting the “region not supported” error for verifying your Rewards with Uphold as you live in a supported country. Please use this form to submit a request for support to investigate: Submit a request

4

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