Didn't receive Brave Rewards for Android in July, August, or September

Briefly describe your issue:
I have two devices with a verified wallet: a Mac on Sierra and an Android device using Android 10. I’ve received e-mails from Uphold confirming the July, August, and September transactions for the Mac browser, but nothing for those months for Android.

What Operating System and Brave version are you using (Menu --> About Brave)?
Brave 1.28.106 (Android)

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?
November 2019

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

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Just wondering if I could get any help with this? I noticed this occur in July but waited thinking it would self-resolve as other similar errors have in the past.

What’s the average response time here? It’s been 6 days and no guidance.

What’s the trick to getting help here?

Hi @tphan, welcome to Community :smiley:

Have you received your BAT for your android?

Sure didn’t! Toggled Brave Ads off for the first time since 2019 as a result, because I can’t get any help here.

Can you please DM me your Wallet ID (found at brave://rewards-internals) I will take a closer look what might be the issue.


DM was sent. Any idea what’s going on?

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