Can't receive my awards for April

Briefly describe your issue:
So my wallet wasn’t verified, and after i got it connected to uphold i tried to claim the rewards but it didn’t work, I’ve tried many times and nothing worked, cleared the cash also, tried with and without DNS, tried with game data and with wifi also same problem

What Operating System and Brave version are you using (Menu --> About Brave)?
Android, 1.38.119

Is your browser wallet currently verified? (yes/no)yes

What date did you verify your wallet?
26/05/2021

Have you been able to successfully receive payments in the past?yes

Are you using a VPN? (yes/no) no

Are you in a supported region (see here for list of supported regions)?yes

Does your device pass the SafteyNet check (Android only)? yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? yes

Can you please submit the information surrounding your issue to our form there so we can take a closer look?

Thank you.

1 Like