Creator Account Suspended with no updates? Shocking!

Brave Rewards Creators
1

Hi,

Is there anyone from brave team who can help here please?

My account was suspended four days back and was told to answer a couple of questions following which a review was supposed to be done but since then I haven’t heard anything, I have sent many emails to support team but none got a reply. The website just redirects me to error page instead of showing suspension message.

It’s disappointing to see getting your account suspended and then not even being told what’s happening,

Am I supposed to just accept that the account has been deleted?

1 Like
2

@Arpit1 Please refer to the following thread regarding your suspension: Important Information regarding Account Reviews/Suspensions. The team will get in touch with you after your account be reviewed.

Apologize for the inconveniences.
Thanks.

3

Hi,

Thanks for replying, I am absolutely fine with the review part but I no one from support team tends to reply to the emails , hope they can be made aware that atleast dropping a simple line will save a lot of hassle for people

4

Hi there @Arpit1 , account reviews take time. A wait time is normal and to be expected. We will address your ticket in the order they were received. Apologies for the wait!

2 Likes
5

@Asad Hello, more than 8 days with no updates? Any ideas how much time it takes?
Thanks

6

Hi there!

Account reviews take time. We will have a final decision for you before next month’s payout. If you’re cleared, you’ll be paid out in full then.

If you have not done so already, please send an email to [email protected] with an answer to the following questions:

  1. How did you solicit tips/referrals/etc.?
  2. Do you believe you may have done something to trigger our security checks? If so, please explain in detail.

Apologies for the inconvenience and we appreciate your understanding!

1 Like
7

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